Ryanair's new boarding rule branded 'disgusting' as major change set for November | Chronicle Live

Budget airline Ryanair is facing criticism for its decision to switch to digital-only ticketing starting November, requiring travelers to use a smartphone boarding pass instead of a paper ticket.

Advocacy groups like Silver Voices have condemned the move, arguing it will present challenges for elderly passengers.

Ryanair defends the change as a step towards a more efficient and environmentally friendly travel experience.

Critics accuse the airline of being discriminatory and call for reconsideration to avoid isolating older individuals who may not have access to digital technology.